The Social Media Tool You Might Be Overlooking – And How It Can Change Careers

The Social Media Tool You May Be Overlooking

Remember the days when you had to spend hundreds – if not thousands – of dollars registering for a conference and booking airfare in order to learn about the latest trends in your industry and network with like-minded professionals?
Thankfully…

Improve Your Brand With Better Customer Service On Social Media

Improved Customer Support

As a brand, the last thing you want is a reputation for poor customer service. This goes beyond interactions in brick-and-mortar establishments, should they apply, and it absolutely applies to digital interactions. Today more than ever customers are reaching out via…

Freelance Journalist Michelle Rafter on Finding “Tweet” Success

Michelle Rafter headshot

Portland freelancer Michelle Rafter recently got her first gig live tweeting a conference. She also hosts a monthly writer’s chat on Twitter, and writes the blog WordCount: Freelancing in the Digital Age which talks about writing and running a freelance…

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